Frequently asked questions

First of all, if you can't find the answer here we highly recommend you look in our support forums.

I did not receive an activation email when I registered?

An activation email should be in your mailbox a couple of minutes after you registered. When this didn't happen, in 9 out of 10 cases the email ended up in your spamfolder. Check this first! If that didn't help, request a new activation email here.

If this fails as well you might have made a typo in your email address. You can either register again using a different username or wait 24 hours (inactive accounts are removed after 24 hours) and register again with the same username.

When this didn't resolve your problem either, please contact us.

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How do I uninstall the toolbar?

For the IE toolbar open the start menu and select "Control panel". Click on "Uninstall a program", select "Dumpti Toolbar" and press "Uninstall".

For the Firefox toolbar select "Extra -> Add-ons" in the Firefox menu and select the Dumpti Toolbar. Press "Uninstalland the toolbar will be removed when you restart your browser.

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